Compliance Status
The website maboutique.cnes.fr is not compliant with the General Accessibility Improvement Framework (RGAA) version 4.1. This statement has been prepared in accordance with the law of June 28, 2025 relating to digital accessibility.
- Date of publication: June 23, 2025
- Declaring entity: SYNNEO
- Next scheduled update: December 31, 2025
Reason for non-compliance
As of today, an accessibility compliance audit is being planned. Therefore, the exact accessibility status of the website is not yet known, and no list of non-compliant criteria can currently be provided.
Test results
No accessibility testing has been carried out to date. No pages of the website have been analyzed yet.
Technologies used on the website
- HTML5
- CSS3
- JavaScript
No testing environment or tool has been used at this stage.
Derogations due to disproportionate burden
No formal derogations have been defined.
Content not subject to accessibility obligations
No content has been identified as excluded from the scope of the RGAA.
Improvement plan
An accessibility audit is scheduled for the 4th quarter of 2025. This accessibility statement will be updated following that audit.
Contact
If you encounter difficulties accessing any content or functionality of the website, you can contact us:
- Email: customercare.cnes@synneo.fr
- Phone: +33 (0) 534 252 747
Remedies
If you notice an accessibility issue preventing you from accessing content or a service, and you do not receive a satisfactory response after contacting us, you may refer the matter to the French Defender of Rights:
- By mail:
Défenseur des droits
Libre réponse 71120
75342 Paris CEDEX 07 - Online: formulaire.defenseurdesdroits.fr
- Or through a regional delegate: Consult the directory